Finding Our Way

• 57: On Being a Chief Experience Officer (ft. Amy Lokey)

  Joining Peter and Jesse to talk about what's next for design is Amy Lokey, Chief Experience Officer for the enterprise software platform, ServiceNow. We'll be talking about building a team that unifies product experience with customer experience, defining experience metrics that actually matter, investing in her own growth as a leader, and the real implications of AI for digital product design.

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  53:30
• 56: Design’s Role in the Evolution of Product Management (ft. Sara Beckman)

  Joining Peter and Jesse to talk about what's next for design is Dr. Sara Beckman, Professor at Berkeley's Haas School of Business and longtime observer and commentator of the dynamic between design and business. We'll be talking more about the legacy and impact, for better or worse, of design thinking, how design leaders should talk about metrics and how they shouldn't, and what she's learning from educating the next generation of product managers.

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  57:46
• 55: The Maker Mindset Connecting Product, Design, and Engineering (ft. Todd Wilkens)

  Joining Peter and Jesse to talk about what's next for design is Todd Wilkens, part of our leadership at Adaptive Path years ago, who has gone from design leadership to product leadership to fully integrated leadership of design, product, and technology. He'll talk with us about his increasingly holistic view of product development and leadership, the signs that an organization is right for him as a leader, and what the C suite really talks about behind closed doors.

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  53:54
• 54: At the Intersection of Design and Business, Be The Anomaly (ft. Roger Martin)

  Joining Peter and Jesse is business strategist Roger L. Martin, former Dean of the University of Toronto's Rotman School of Management, who advanced the conversation about design and business with his influential work in the late 2000s. We'll talk about the parts of that vision that worked out as well as the parts that didn't, the new forces shaping design's business impact, and what design leaders should be advocating for next from Aristotle to Hermes.

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  49:02
• 53: Leading Design Through Continual Evolution (ft. Peter Skillman)

  Head of Philips Design, Peter Skillman, joins Peter and Jesse to share lessons from Philips' century of design innovation, from light bulbs to the compact disc to healthcare technology. We'll also talk about the cultural factors that support design influence, what he learned and had to unlearn from his time in Silicon Valley, and how the game for design leaders has fundamentally changed in recent years.

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  57:09

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